SHIPPING & RETURNS
Shipping Policy
Store Policy
Returns
At the SBK SHOP, we want you to be completely satisfied with your purchase. Returns will be offered on a case by case basis due to the . If you are not satisfied for any reason, you may return your item(s) within 30 days of the purchase date.
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Return Policy:
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Eligibility: Items must be returned in their original packaging, including any accessories, manuals, and documentation.
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Request: All return requests must be made via email at shop@SHOPSBK.com. Please include your order number and reason for the return.
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Shipping Label: Once your return request is approved, we will provide you with a prepaid shipping label to return the product.
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Condition: Returned items must be in their original condition. Used, damaged, or altered items will not be accepted.
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Shipping
We offer several shipping options through UPS and USPS to ensure your items arrive in a timely and efficient manner. Customers can choose from the following shipping methods:
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First Class Shipping: Estimated delivery within 3-7 business days.
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Priority Shipping: Estimated delivery within 2-3 business days.
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Overnight Shipping: Guaranteed delivery the next business day if the order is placed by 12 noon EST.
Additional Information
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Processing Time: Please allow up to 5 business days for your return or exchange to be processed once we receive the item(s).
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Refunds: Refunds will be issued to the original method of payment within 7-10 business days after we process your return.
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Contact Us: For any questions or concerns, please contact our customer service team at Shop@SHOPSBK.com.
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Thank you for shopping with SBK. We value your business and are committed to providing you with the highest quality products.